We do hope that you will be completely delighted with your purchase. However, we understand that there may be an occasion where you will need to return an item. Our no-quibble guarantee means that if you are not totally satisfied with your purchase, you can return it to us in its original condition within 14 days for a full refund (excluding our postage costs).
Please contact us by email at mail@floren.com to let us know that you would like to return the item(s). Carefully box-up using the original packaging to ensure your item is returned safely and please send to the address below (quoting your order number):
Floren Design Ltd
54 The Avenue
Branksome Park
Poole
BH13 6LN
Tel: +44 (0)1202 238899
Please send us the tracking information provided by you shipper. Once received, we will examine the item(s) to ensure there is no damage and issue a refund within 72 hours.
